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Why Cars 4 Keeps: A Quick Overview

Since 1989, Cars 4 Keeps has been the place to take your vehicle for any inspections, repairs, or preventive maintenance services that you need.

This page is just a quick overview of the ways that we're different from any other place that you can take your car.

Cars 4 Keeps LLC is a AAA Approved Repair Shop, meaning it meets the rigorous standards of the American Automobile Association. An approved shop must meet standards for cleanliness, proper tools, adequate technical training, and appropriate technician certifications.
In addition to having an impeccable repair shop, an approved facility must have a favorable opinion rating amongst its clients: AAA performs a survey of a significant number of the shop's clients and obtains their opinions "on how well the business meets their automotive service needs." The shop must score at least 90% on each question. Cars 4 Keeps averaged above 98% on each question.

Cars 4 Keeps is one of only three AAA Approved Shops in Ottawa county and the only one in the Tri-Cities.

ASE Blue Seal of Excellence recognition has been achieved for eight years running. Cars 4 Keeps LLC is recognized by the National Institute for Automotive Service Excellence. Cars 4 Keeps is the only ASE recognized shop in the Tri-Cities.

At Cars 4 Keeps, we take care of our neighbors, one car at a time. Owner Rob Hopp is an ASE Master Mechanic, and along with Service Manager Dennis Sweet, they screen and then train all employees to meet their high standards of honest and ethical work.

Our goal is to educate clients about the importance of a preventive approach to auto care, a proven way to save thousands of dollars over the life of each vehicle in a household.

Carrying that informative approach beyond preventive service, we strive to ensure that every client makes an informed decision about their car's repairs.

Testimonials:

Dear Mr. Hopp,
I wanted to thank you for the prompt, courteous, and friendly service provided to my wife and I last week. I didn't know quite what to expect when we pulled in to your shop with the outside pad missing from our right rear brake.

We were pleasantly surprised. You could have taken advantage of us on price and made us wait for all the other work you had lined up, but you somehow worked us in, ordered parts, and had us back on our way in less than 2 hours with a very reasonable bill.

What could have been a major disruption of our trip, was reduced to a minor glitch because the efforts of you and your staff.

Unfortunately, I was not able to find mailing or email addresses on the web for NAPA AutoCare or Bosch Service to tell them about my experience in the event they give out awards for "shop of the year". Please feel free forward on if you can.

We wish you and your staff success and happiness. Thanks again.

Gary and Gayle (2002 CR-V) Cambridge Drive New Berlin, WI
Cc: Grand Haven Chamber of Commerce

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From rides home to personal touches that don¹t feel like it¹s a chore, Like being called by name when you walk in the door.
The honesty that come when a price can¹t be beat, Why would anyone leave and go down the street?
How many owners do you know that would take you to pick up your daughter at school, Or scrape junk from your tires when you¹ve just driven through that tar pool?
How many places stand behind their work 100% of the time, not ever giving excuses or saying "it¹s fine".
It¹s more like, "I¹m sorry, we¹ll fix it right now" and then get it done quick?
No slick sales tricks, just good honest work.
Gentle reminders of work that needs to be done and warnings of little things that might eventually not run.
I cannot say that it is one single thing, but it is the whole package put together, built on honesty and trust. Backed by personality and good work.

Thanks Cars 4 Keeps!
Paula D.

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I am no expert with cars.  They could have easily called me up, and told me that the car would need an extensive repair, and I would have had to pay it.
I think other shops would have tried to get some money out of me. However, the crew at Cars 4 Keeps did the honest thing, and did not take "Advantage" of me, when they easily could have. 
My car has been running fine since that event several thousand miles ago.  I am further glad to report that this is not the only such incident!  The staff at Cars 4 Keeps have always provided me with top-notch customer care, and quality car repairs, and this is especially helpful for someone who knows so little about cars.

Thanks, Cars 4 Keeps!
Rob T.

Note: To protect our clients, testimonial contact information is not published, but is on file at Cars 4 Keeps LLC.

What if I have a Honda or Toyota, and love your service so much that I want you to work on another brand that I own?

Simply ask us about your other brand vehicle.  We may be able to help you.  This depends on how well we think we can provide service and our current workload.  Most of the time we can say yes.